NEWS & OFFERS – DID YOU KNOW

* GIFT VOUCHERS *

Our GIFT VOUCHERS are very special beautiful gifts to give, to make a person feel very spoilt and cared for.

Please remember we are not a “walk in” salon and have never been, in over 18 years being open on these premises. 🙂

Please do phone us on 01273 424040 to pre-order your GIFT VOUCHER and to arrange your collection slot, as we still like to reduce client cross-over as much as possible, to keep everyone extra safe on the premise – in regard to viruses this time of year. Please help us in our mission to protect our most vulnerable clients & to keep all of you safe and healthy in our care.

Of course, for last minute purchases or if you are not local – we can also arrange vouchers over the telephone. Just phone us at the salon, we can take all details and payment and swiftly email the vouchers directly to you into your inbox or the recipient’s.

REMINDER to all our dear clients (Update, 7th November 2021)

In sight of the current atmosphere regarding the upcoming winter and related Covid fears which are circulating in the News – just a quick reminder on how we currently operate here, what you can expect from us & what we kindly expect from you:

Although all restrictions were lifted on the 19th July 2021 in the UK, we had never fully lifted our restrictions here at the salon & still operate in a carefully assessed way and with many restrictions in place. There seems to be some method in our madness, as all of this is relevant again and we will therefore keep these restrictions in place until we feel things can change and our own risk assessment allows this.

We are still in full PPE and we kindly require you to wear a mask on arrival.

We still take your temperature on arrival, still hold a record of this as well as of your visit which complies with the original NHS Test and Trace requirements.

Regular workplace testing has been in place from day 1 and this continues.

We are actively avoiding client cross-over, so please come on your own, please come on time, not early or late. We are actively avoiding anybody waiting in the reception area. This is for your safety.

We will ask you to use handgel and wash your hands many times. Please bear with us.

Please phone us before coming to the salon to make product or voucher purchases. We are not a “walk in” salon and never have been. Particularly in this current time, we would like to manage arrival times and keep everyone on the premise safe. Please phone us prior popping by – we will take your voucher details, get it ready for you and arrange a suitable pick-up time. It saves you time and we will take contactless payment or payment over the telephone, to make the pick-up faster for you.

If you would like us to post your voucher out, please allow a few days, as postal services are understandably a bit slower than before the pandemic.

Please ideally make contactless payment.

Please do not come to us if you have any sign of any cold, feeling unwell, temperature, etc. We are blessed that our whole clientele had already observed this for the past 16 years here, due to us always having treated vulnerable clients during immunosuppression, and we are now extra strict on this. We have recently had clients ask if they could attend a treatment with a cough or cold which is “not Covid related” … And the answer is a definite “no”. This is to keep you safe and well, as well as everyone else.

We have had this rule in place here already before the pandemic for all the years, and we will not treat you if we sense that you are ill.

All treatments can always be postponed and we have never charged anybody for this – so please just call us on 01273 424040 if you need to move an appointment and we will be more than happy to help.

Although all of this will hopefully be in the past at some point, we certainly feel there is so much light at the end of the tunnel already.

Our main concerns are to keep all of you, our dear lovely clients, safe and well.

In the background, the cauldron has been busy cooking away and a lot of new things are on the horizon here.

New products, new treatments, new therapies and other exciting things are to come – to make you all feel well and wonderful.

Any queries, do not hesitate to contact me directly on sandra@aesthetica.co.uk

Stay well and safe.

COVID-19 POLICY (Original policy from 2020)

AT AESTHETICA, WE FULLY ADHERE TO GOVERNMENT’S POLICIES AND HAVE IMPLEMENTED ALL PROCEDURES THAT ADHERE TO THE GIVEN GUIDELINES.

WE WILL KEEP THE COVID-19 POLICY UP-TO-DATE AND WILL UPDATE ANY CHANGES AS SOON AS THEY GET ISSUED BY GOVERNMENT.

CLIENTS WILL BE PLEASED TO KNOW THAT ALL OUR POLICIES AND PROCEDURES WERE ALREADY IN PLACE TO THE SAME LEVEL, BEFORE THE PANDEMIC, SO NOT MUCH HAS CHANGED FOR US HERE.

WE ALWAYS SCREEN EVERY CLIENT DURING THE APPOINTMENT BOOKING PROCESS, WHICH AT AESTHETICA ONLY HAPPENS OVER THE TELEPHONE.

YOU WILL BE ASKED HEALTH QUESTIONS RELATING TO YOUR TREATMENT (AS STANDARD) AND WE WILL ALSO ASK YOU IF YOU HAVE HAD ANY EXPOSURE TO COVID-19 YOURSELF OR IF YOU HAVE BEEN EXPOSED TO ANYBODY WHO HAD BEEN EXPOSED TO COVID-19.

SAFETY OF CLIENTS AND STAFF ARE ALWAYS PARAMOUNT TO US HERE.

ON DAY OF YOUR APPOINTMENT, WE KINDLY ASK YOU TO ARRIVE ON YOUR OWN WITHOUT ANYBODY ELSE ACCOMPANYING YOU, WEARING A FACE MASK, AND ON TIME, TO AVOID ANY CROWDING IN THE RECEPTION AREA.

BEFORE YOU ENTER THE PREMISE, WE WILL ASK YOU TO SANITISE YOUR HANDS, WE WILL THEN TAKE YOUR TEMPERATURE WITH A NON-CONTACT THERMOMETER. PLEASE NOTE WE ALSO TAKE STAFF TEMPERATURES DAILY. ALL WILL BE RECORDED ACCORDING TO GOVERNMENT GUIDELINES.

WE OPERATE THE FULL NHS TEST & TRACE SYSTEM, HAVE QR CODE POSTERS ON DISPLAY IN SEVERAL AREAS OF THE SALON TO ENABLE YOU TO CHECK IN, AND HAVE EXTRA FORMS FOR YOU TO COMPLETE, TO RECORD YOUR VISIT.

IN SALON, WE HAVE GOT MANY HAND WASHING FACILITIES, DISPOSABLE HAND TOWELS, HAND SANITISERS AND SNEEZE SHIELDS IN PLACE, FOR EVERYONE’S PROTECTION AND SAFETY.

WE HAVE GOT FULL PPE FOR ALL OUR TREATMENTS, TO BACK OUR ALREADY EXTREMELY HIGH STANDARD OF HEALTH & SAFETY. YOU WILL SEE YOUR THERAPIST WEARING PPE AS SUCH AS MASK, FACE SHIELD, APRON, GLOVES… FOR ANY SPECIFIC TREATMENT THE PPE ITEMS ARE REQUIRED TO BE WORN.

YOUR TREATMENT IS CARRIED OUT IN A BEAUTIFUL TRANQUIL TREATMENT ROOM, ENSURING SOCIAL DISTANCING FROM OTHERS AT ALL TIMES, AS WELL AS UPMOST HYGIENE.

WE ADHERE TO THE SOCIAL DISTANCING RULES AND WILL ENSURE THAT CLIENTS CAN ADHERE TO THESE MEASUREMENTS AT ALL TIMES, TOO.

EVERYTHING IS HIGHLY MONITORED HERE, TREATMENTS ARE ONLY EVER CARRIED OUT ON A 1-TO-1 BASIS & ALONGSIDE DISPOSABLE ESSENTIALS, EVERYTHING GETS SANITISED, DISINFECTED AND STERILISED , EVERY SINGLE TIME – FOR THE LAST 15 YEARS.

WE HAVE COMPLETED ADDITIONAL TRAINING COURSES IN REGARD TO COVID-19 , TO BE FULLY PREPARED FOR OUR SAFE RE-OPENING.

ADDITIONAL CERTIFIED COURSES COMPLETED WERE: HEALTH & SAFETY IN A CLINICAL ENVIRONMENT, COVID-19 BACK TO WORK PLAN, MENTAL HEALTH DURING COVID-19, COMPLETE GUIDE TO PPE, BARBICIDE COVID-19 CERTIFICATION, COVID-19 INFECTION PREVENTION & CONTROL.

OUR POLICY WILL BE UPDATED AS SOON AS THERE ARE ANY CHANGES OR ANNOUNCEMENT MADE BY GOVERNMENT.

WE WILL BE TRANSPARENT WITH YOU AT ALL TIMES AS TO WHERE THERE ARE CHANGES AND ADJUSTMENTS TO THIS POLICY.

WE WILL MONITOR YOUR HEALTH AT ALL TIMES AND MAY ASK YOU SCREENING QUESTIONS MUCH MORE OFTEN.

WE LOOK FORWARD TO SEEING YOU AGAIN IN OUR BEAUTIFUL AND SAFE ENVIRONMENT.

FOR ANY QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT US IN SALON ON 01273 424040 , WE ARE HERE TO HELP YOU.

YOU CAN ALSO CONTACT ME DIRECTLY ON SANDRA@AESTHETICA.CO.UK

PLEASE STAY SAFE AND WELL. WE ARE HERE FOR YOU AND FOR YOUR WELLBEING, AT ALL TIMES.

• PHYTOMER • VIE • BOTANICALS • TISSERAND • CND •

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