CLIENT INFORMATION
JUST FOR YOU
FIRST VISIT & CONSULTATION
We take your health and wellbeing very seriously at AESTHETICA.
A thorough consultation on your first visit consists of your full health-history, questions on allergies, medications and possible contraindications.
We will ensure that we use the right products and treatments suitable to your own specific needs, at all times.
Treatments and treatment history will be updated on every visit to give you the best treatment experience that you can expect, with peace of mind that you are in safe professional hands.
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CANCELLATION POLICY & BOOKING
On booking your appointment, we will take your contact telephone number, in case we need to contact you prior your appointment at AESTHETICA.
If you cannot attend your booking, we kindly ask you to give us notice by phoning us, so that we have enough time to allocate your slot to another waiting customer.
We request a 24 hour notice to avoid a cancellation charge.
If we are ever fully booked when you phone us to make an appointment, please remember we hold a very efficient cancellation list – so if we have your request details and contact number, we will phone you as soon as your desired treatment slot becomes available.
So, it’s always worth to give us a call, and we are very happy to help.
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CONTRAINDICATIONS
Contraindications are circumstances in your health that may not enable us to do a specific treatment on you at a specific time.
We are highly trained at AESTHETICA and will monitor your health and wellbeing at all times.
If for some reason we think a treatment would be unsuitable to your health, please do not worry, you are in professional hands.
Many treatments are adaptable and we have many varied products that could be used instead.
Generally, we are able to find an alternative for any health condition.
We are here to help.
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PREGNANCY
At AESTHETICA, we offer beautiful “Mum-to-Be” pregnancy treatments.
If it is pre or post baby, we have the suitable treatment for you.
We recommend to inform us of your pregnancy and advise to wait for the completion of the first 12 weeks of your pregnancy, before any type of massage, body wrap or reflexology treatment can commence.
After the first 12 weeks, we can then offer truly blissful gentle comforting treatments, using products especially certified for pregnancy, and we can adapt your positioning during each treatment.
We also continue using these safe-pregnancy products until you completed nursing.
At AESTHETICA, we love welcoming and seeing your little ones with you.
